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To pair your remote, turn off the fan using your wall switch for 5 seconds. Turn it back on and hold the 'Fan ON/OFF' or 'SETUP' button on the remote for 3-5 seconds until you hear a beep or the light flashes, indicating a successful connection.

If your fan or remote is unresponsive, first try re-pairing the remote using the steps above. If you continue to experience issues, please locate your user manual for our customer support contact information so we can assist you with troubleshooting or potential replacement parts.

Yes, many of our modern models support smartphone app control. Please scan the QR code found in your product's user manual to download the correct app for your specific fan model.

We offer free standard shipping on all orders over $50 within the contiguous United States.

We strive to deliver comfort and style with our industrial and farmhouse designs, featuring quiet, energy-efficient DC motors. While many customers enjoy our fans, we offer a warranty on our products and are happy to support you if you encounter any performance issues.

Our official website is ohniyou.org.

You can purchase our ceiling fans through our official store and authorized online retailers.

Yes, many of our models include a memory function. To set it, ensure your light is on your preferred brightness or color for at least 10-15 seconds before turning it off via the remote, allowing it to remember the setting for next time.

Many of our models are compatible with sloped ceilings up to 15 degrees. Please check the specific feature list or user manual for your model to confirm compatibility.

Yes, our fans are designed with energy-efficient DC motors that operate at very low noise levels, typically between 20dB and 40dB, making them perfect for quiet environments like bedrooms and offices.